IJSSH 2017 Vol.7(6): 386-392 ISSN: 2010-3646
doi: 10.18178/ijssh.2017.V7.853

An Investigation of the Impact of Interior Design on Job Performance: A Study on Hospitality Employees in Vietnam

Nga Son Thanh Giang and Minh Tan Nguyen
Abstract—This paper is aimed exploring various factors of the surrounding environment and their impact upon hospitality job performance in Vietnam. This study incorporates a quantitative methodological approach and includes a survey of 269 questionnaires for its data analysis. The results were examined by descriptive statistics, reliability analysis, validity analysis, and regression analysis. The research uncovers a remarkable finding: Spatial Arrangement significantly influences hospitality employees' job performance. Other factors such as Furniture, Music, Temperature, Lighting, Presence of Plants and Flowers, Color and Air Quality were proved to have only moderate influence on Job Performance. The research scope stays focused on Vietnamese hospitality workers in Ho Chi Minh and Da Nang City. The research contributes to the field of hospitality management by highlighting the significance of interior design on job performance.

Index Terms—Interior design, job performance, hospitality industry, performance management.

Nga S. T. Giang was with the School of Business of International University, Vietnam National University in Ho Chi Minh City, Vietnam. She is now with the College of Arts and Sciences, University of San Francisco, CA 94117 USA (e-mail: gstnga@gmail.com).
Minh T. Nguyen is now with the School of Business of International University, Vietnam National University in Ho Chi Minh City, Vietnam (e-mail: ntminh@hcmiu.edu.vn).

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Cite: Nga Son Thanh Giang and Minh Tan Nguyen, "An Investigation of the Impact of Interior Design on Job Performance: A Study on Hospitality Employees in Vietnam," International Journal of Social Science and Humanity vol. 7, no. 6, pp. 386-392, 2017.

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