IJSSH 2016 Vol.6(8): 579-588 ISSN: 2010-3646
DOI: 10.7763/IJSSH.2016.V6.714

Building the Quality of Halal Investment Triangle on Murabahah Purchasing Agreement, Affected

Suhari
Abstract—The general objective of this research is to increase the service of BNI Syari’ah toward its customers in order to increase halal repurchasing. The specific objective is to analize and to test the relationship among latent variables in on empirical model; attributed satisfaction of amar ma’ruf nahi munkar (KBAN), quality of halal investment triangle (KSIH), profit sharing agreement (KBH), and halal repurchasing (PUH). The research method is descriptive statistics using SEM analysis technique with Amos-18 software. Samples are taken from the customer population of branches of BNI Syari’ah in Semarang, Pekalongan, Purwokerto and Surakarta as many as 174 respondents. The result of variable analysis testing is proven that the quality variable of halal investment triangle answers the research problem, which is “How to increase sharia customer loyalty by building quality of halal investment triangle affected on halal repurchasing”.This research gives theoretical contribution of (1) developing specific management science on quality variable of halal investment triangle affected on halal repurchasing; (2) contributing on the future reasearch through basic theoretical model in this research which is not thoroughly tested empirically; and (3) contributing on management practice in order to further increase customer’s loyalty, so that organization or corporate can be more effective and efficient in order to enhance the decision of halal repurchasing.

Index Terms—Attributed satisfaction of amar ma’ruf nahi munkar (KBAN), quality of halal investment triangle (KSIH), profit sharing agreement (KBH), halal repurchasing (PUH).

Suhari is with the Diponegoro University, Semarang, Indonesia (e-mail: roszeko@yahoo.co.id).

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Cite: Suhari, "Building the Quality of Halal Investment Triangle on Murabahah Purchasing Agreement, Affected," International Journal of Social Science and Humanity vol. 6, no. 8, pp. 579-588, 2016.

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