—Nowadays, organizations are demanded to develop a proper understanding on how the contemporary control systems work out in order to improve their capability. The drawback of interactive control system as a recognized control system which can improve organizational capability is its dependency on top management in an organization. Based on this reason, the study develops feed forward control system that can be used in sub unit level in an organization. This study is aimed to investigate the relationship between feed forward control system and organizational capability which is represented by organizational learning, composed of internal and external learning. Samples in this study are 50 business managers in manufacturing industry in Banten Province-Indonesia. This study uses PLS Software to solve any emerged problems in structural equation modeling application. The result from this study states that there is a positive relationship between feed forward control system and internal & external learning, there is also a positive relationship between internal and external learning with business’ performance of manufacturing industry. The result from this study is expected to be a reference and guidance for management team in using control system, as a result it will influence the decision making system to exploit the organizational learning and improve the company’s performance.
—Feed forward control, learning, and business’ performance.
Tubagus Ismail is with Sultan Ageng Tirtayasa University, Banten-Indonesia (e-mail: email@example.com).
Cite:Tubagus Ismail, "Feed Forward Control System, Organizational Learning and Business Unit Performance," International Journal of Social Science and Humanity vol. 3, no. 4, pp. 349-353, 2013.