Abstract—The psychological sensitivity in each job is a good stage for stress and jobs accidents, so prevention of job burnout as the main issue of public healthcare is under the spotlight. The aim of the current article is to determine job burnout and its relation with the components of job burnout in the performance of the bank personnel. The Current research is practical and its method is united and post event. The Statistical society includes all personnel of Mellat Bank which is about 500 People in Golestan province in Iran .The bulk of 250 people were selected accidently. The gathering of the data was done by two questionnaires. The amount of lasting in Cronbachs method for the standard questionnaire is 0/87 and the second questionnaire’s amount and its justifiability is 0/89 which was approved by content method. The analysis of the data’s is done via Spearman correlation test. The results have shown that in addition to the high amount of job burnout among personnel’s, other factors like emotional exhaustion and Depersonalization has some reverse effect on the performance of personals. This means that the performance of the personnel’s decrease due to increasing emotional exhaustion, Depersonalization and vice versa. Also it became clear that the lack of Individual success has no relation with the personnel’s performance.
Index Terms—Job burnout, Employee’s Performance, Emotional exhaustion, Bank
M. Gorji is with the Department of Management, Aliabad Katoul Branch, Islamic Azad University, Aliabad Katoul, Iran
Cite: Mohammadbagher Gorji, "The Effect of Job Burnout Dimension on Employees' Performance," International Journal of Social Science and Humanity vol. 1, no. 4, pp. 243-246, 2011.