IJSSH 2016 Vol.6(2): 87-93 ISSN: 2010-3646
DOI: 10.7763/IJSSH.2016.V6.624

The Mediating Role of Work-related Musculoskeletal Disorders on the Relationship between Psychosocial Factors and Presenteeism among Administrative Workers

Mohd Zulkifli Abdullah, Abdul Kadir Othman, and Maria Justine
Abstract—In a highly demanding working environment, the problem of work-related musculoskeletal disorders (WRMDs) is getting more serious as compared to previous days. This phenomenon brings significant negative effect on the productivity of the employees. Therefore, the present study was conducted to investigate the factors that contribute to the prevalence of WRMDs and to examine the influence of WRMDs on employees’ presenteeism. Analyzing a total of 368 responses collected from the administrative employees, the findings indicate that the prevalence of WRMDs among administrative workers includes neck disorder (67.1%), shoulders’ disorder (73.4%), upper-back disorder (70.1%) and wrists/hands’ disorder (41.0%). The study also found that shoulders’ and upper-back disorders partially mediate the relationship between social support and personal risk factors and presenteeism, neck and wrists/hands’ disorders serve as partial mediators in the relationship between personal risk factors and presenteeism. The implication of the study is discussed.

Index Terms—Psychosocial factors, work-related musculoskeletal disorders, presenteeism.

Mohd Zulkifli Abdullah is with the Faculty of Business Management, Universiti Teknologi MARA Pahang, 26400 Malaysia (e-mail: mohdzulkifli_ha@yahoo.com).
Abdul Kadir Othman is with the Faculty of Business Management, Universiti Teknologi MARA Shah Alam, Selangor, Malaysia (e-mail: abdkadir@salam.uitm.edu.my).
Maria Justine is with the Faculty of Health Science, Universiti Teknologi MARA Puncak Alam, 42300 Puncak Alam, Malaysia (e-mail: maria205@salam.uitm.edu.my).

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Cite: Mohd Zulkifli Abdullah, Abdul Kadir Othman, and Maria Justine, " The Mediating Role of Work-related Musculoskeletal Disorders on the Relationship between Psychosocial Factors and Presenteeism among Administrative Workers," International Journal of Social Science and Humanity vol. 6, no. 2, pp. 87-93, 2016.

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