—Facility management competency questionnaire
was developed to measure the facility management
competencies required by individuals who manage the facility
or facilities manager at the polytechnic. This study was
conducted to produce empirical evidence of the reliability and
validity of the competency of questionnaires facility manager by
using Partial Least Square. This study used 36 items derived
from the professional bodies and previous studies. This
questionnaire administered 661 officers who manage the
facilities in the polytechnics. The questionnaire measures five
constructs, namely Leadership in Organization and Human
Resources Management, Services Management, Operation and
Maintenance Management, Working Environment and
Resource Management and Law Management with six-point
Likert scale. Partial least squares; SmartPLS version 2.0, was
used to test the reliability and validity of the questionnaire.
Reliability index values obtained from all constructs is between
0.909 and 0.969. This study also describes an arrangement of
items in accordance with the importance being accorded agreed
upon by those who manage the facilities in the polytechnics.
Results acquired have proved questionnaires used have high
reliability and validity for identifying facility manager
competencies in polytechnic.
—Facility management competencies, reliability,
validity, partial least square.
Mariah Awang is with the Department of Polytechnic Education,
Ministry of Higher Education Malaysia or Universiti Teknologi Malaysia
Cite: Mariah Awang and Abdul Hakim Mohammad, " Reliability and Validity of Facilities Management
Competencies Instrument Using Partial Least Squares," International Journal of Social Science and Humanity vol. 5, no. 1, pp. 95-99, 2015.