IJSSH 2015 Vol.5(1): 69-74 ISSN: 2010-3646
DOI: 10.7763/IJSSH.2015.V5.424

Rater Competency in Conducting Performance Appraisal in the Malaysian Public Sector

Linda Hii and Rusli Ahmad
Abstract—The current performance appraisal system in the Malaysian public service (SSM) has placed heavy emphasis on rater competency in conducting the performance appraisal in a fair manner and to provide accurate ratings. The public sector has voiced out dissatisfaction with the SSM and the way it is being implemented. This study investigated raters’ associated factors such as self-efficacy (PASE), knowledge (PSK), discomfort (PAD) which may impact rater competency. Rater PASE, PAD and PSK were found to significantly affect rater competency.

Index Terms—Performance appraisal self-efficacy, performance appraisal discomfort, perceived system knowledge, rater competency.

Linda Hii is with the Department of Marketing and Management, Curtin University, Sarawak Campus, Malaysia (e-mail: linda.hii@ curtin.edu.my).
Rusli Ahmad is with the Development Centre, Student Affair and Alumni Division (BHEPA), University Malaysia Sarawak (UNIMAS), Malaysia (e-mail: arusli@ppp.unimas.my).

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Cite: Linda Hii and Rusli Ahmad, " Rater Competency in Conducting Performance Appraisal in the Malaysian Public Sector," International Journal of Social Science and Humanity vol. 5, no. 1, pp. 69-74, 2015.

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