Abstract—The current performance appraisal system in the
Malaysian public service (SSM) has placed heavy emphasis on
rater competency in conducting the performance appraisal in a
fair manner and to provide accurate ratings. The public sector
has voiced out dissatisfaction with the SSM and the way it is
being implemented. This study investigated raters’ associated
factors such as self-efficacy (PASE), knowledge (PSK),
discomfort (PAD) which may impact rater competency. Rater
PASE, PAD and PSK were found to significantly affect rater
competency.
Index Terms—Performance appraisal self-efficacy,
performance appraisal discomfort, perceived system knowledge,
rater competency.
Linda Hii is with the Department of Marketing and Management, Curtin
University, Sarawak Campus, Malaysia (e-mail: linda.hii@ curtin.edu.my).
Rusli Ahmad is with the Development Centre, Student Affair and Alumni
Division (BHEPA), University Malaysia Sarawak (UNIMAS), Malaysia
(e-mail: arusli@ppp.unimas.my).
[PDF]
Cite: Linda Hii and Rusli Ahmad, " Rater Competency in Conducting Performance Appraisal
in the Malaysian Public Sector," International Journal of Social Science and Humanity vol. 5, no. 1, pp. 69-74, 2015.