IJSSH 2014 Vol.4(4): 260-263 ISSN: 2010-3646
DOI: 10.7763/IJSSH.2014.V4.359

Psychosocial and Ergonomics Risk Factors Related to Neck, Shoulder and Back Complaints among Malaysia Office Workers

Norashikin Mahmud, Siti Fatimah Bahari, and Nurul Farha Zainudin
Abstract—Office workers are susceptible to physical health due to the nature of their work. It is therefore, the aim of this study to investigate the association between psychosocial and ergonomics risk factors and neck, shoulder and back complaints among office workers. A total number of 630 office workers participated in this study. The results showed that decision latitude was significantly correlated with shoulder [OR: 1.07 (1.00 – 1.15)] and back [OR: 1.12 (1.04 – 1.20)] complaints. The longer time spent sitting and keying were significantly correlated with neck [OR: 1.21 (1.05 – 1.39)] and back [OR: 1.23 (1.06 – 1.42)] [OR: 0.88 (0.78 – 1.99)] complaints. Working overtime was also related with back complaints [OR: 1.43 (1.01 – 2.03)]. It is suggested that workers should schedule their break and stretching exercise in between tasks to prevent future overuse injury.

Index Terms—Musculoskeletal complaints, office workers, psychosocial factors, office ergonomics.

The authors are with the Faculty of Management, Universiti Teknologi Malaysia, Malaysia (e-mail: norashikin@management.utm.my).

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Cite: Norashikin Mahmud, Siti Fatimah Bahari, and Nurul Farha Zainudin, " Psychosocial and Ergonomics Risk Factors Related to Neck, Shoulder and Back Complaints among Malaysia Office Workers," International Journal of Social Science and Humanity vol. 4, no. 4, pp. 260-263, 2014.

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