Abstract—Emotional intelligence becomes important
competencies and ability needed by most of the employees to
confront with the workplace environment. While there are
changes in the workplace, most of the employees anxious to face
with the changes. Change perceived as threatening for
employee’s emotions and reflects their commitment to change.
Hence this paper formulates a framework of comprehensive
model emotional intelligence to further understanding
commitment to change in the workplace. In essence, this paper
framework shows how the individual practicing emotional
intelligence in gaining commitment to successful
implementation of change. This framework addresses the
consequences for the employees to give high commitment, and
participation in successful implementation of changes. Finally, a
discussion on the implications for future theory development is
presented.
Index Terms—Emotional intelligence, employees
commitment and organizational change.
The authors are with the Universiti Teknologi MARA, Faculty Business
Management, Campus Puncak Alam, 42300 Puncak Alam (e-mail:
niniha3000@puncakalam.uitm.edu.my, norfadzilah266488@yahoo.com,
nlaila814@salam.uitm.edu.my).
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Cite:Nini Hartini Asnawi, Noorlaila Hj Yunus, and Norfadzilah Abd Razak, "Assessing Emotional Intelligence Factors and
Commitment towards Organizational Change," International Journal of Social Science and Humanity vol. 4, no. 1, pp. 5-10, 2014.