—Era of globalization and development in digital
technology this time was enriching the development in
communication form or feature, for example the Internet. This
new media showed implications in various fields, which are, the
implications in business sector, media's management,
advertisement, and the social community network including the
behavior of his communication. Development of the new media
that convergent, made the communication process between
people become easier and faster. We can communicate with
people around the world quickly and directly. Internet with
various facilities like, Chat, e-mail, voice mail, etc has changed
the behavior of its consumer. From various implications that
arise due to the development of information technology and
Communication this time, the authors was interested in
researching about social impact from ICT development in the
community. The aim of this research is to know quality of
interpersonal communication in social contexts in digital era.
This research study is personal opinion using qualitative
descriptive method, where data is collected through depth
interviews with informants, which are Y (native) generation
digital and X generation in Jakarta. The results showed that the
quality of interpersonal communication can be done not only
through face to face, but it also done through the media depend
on context and situation. In the normal context, communication
by face to face and via the media has a same degree of quality.
While in the conflict context, communication through the media
are more qualified compare to communication by face to face.
This study is hopefully could be useful as a reference for further
research and can obtain a helpful information about social
impact of digital media in particularly Indonesian community, so
it can useful as a various parties in addressing the impact of new
media and also become inputs for the manufacture of regulation
in this field.
—Interpersonal communication, personal
opinion, social context, digital era.
Nawiroh Vera is lecturer in Faculty of Communication Science, Budi
Luhur University, Jakarta, Jl. Ciledug Raya, Petukangan Utara, Jakarta
12020 Indonesia (e-mail: Lnawiroh.firstname.lastname@example.org).
Cite:Nawiroh Vera, "Quality of Interpersonal Communication in the Digital Era," International Journal of Social Science and Humanity vol. 3, no. 6, pp. 565-571, 2013.