—In this paper we present the results of an
investigation that was made about the certifications and best
and better practices that exists on the field of technology. This
paper shows the analysis and helps define which is one of the
possible paths to follow in other to best adapt to the specific
goals and needs of the group of investigation Geomática gestión
y optimización de sistemas, in his purpose of providing services
based on cloud computing, to public entities. Also the legal
content is presented by the SLA that is a contract signed
between the service provider and the service consumer.
—Best and better practices, business model,
certification, cloud computing, SLA.
The authors are with the research group Geomática Gestión y
Optimización de Sistemas Universidad Industrial de Santander,
Bucaramanga, Santander COLOMBIA (e-mail: lorapradav@ gmail.com,
hflantrmsky@ gmail.com, email@example.com).
Cite:Laura Prada, Henry H. Flantrmsky, and Hernán Porras, "Organizations towards Best and Better Practices, SLAs
and Certifications," International Journal of Social Science and Humanity vol. 3, no. 1, pp. 22-25, 2013.